In the “old” days prior to the internet, people were less educated in their purchases and were not as empowered to do price comparison before buying a rpdocut or service. This applied to car repairs as well - anyone with a car problem was held “hostage” by a local repair shop, and had no easy way to verify if prices they were quoted were honest. The internet has helped change this and now empowers consumers to know what an hosest price is.
In addition, consumers nowdays can rate auto repair shops, and see ratings that other users have entered. so this also helps empower the car owner to spend wisely on services that they really need, and not waste money on shops that either charge too much or provide inferior service.
But even more powerful is the information available online that can help a consumer to diagnose and repair their own vehicle if they choose to. Even though cars are computerized and complex nowdays, there are still many small problems with cars that can be easily fixed by a quick trip to the parts store and 30 minutes of wrenching under the hood.
The part that the internet can now provide is helping you figure out if the symptoms you are experiencing are a simple problem, or a more complex one, and if you might be capable of attempting to repair it yourself. For example, if you own a Hyundai automobile, you might visit a Hyundai Forum and ask a question about the noise or other symptom you have. Odds are, a helpful member will find your question and help you figure out the best path forward.